CriticalCVE-2022-29499

    Mitel MiVoice Connect Data Validation Vulnerability (CVE-2022-29499)

    Published Last modified In CISA KEV since Sources: CVE.org

    What is affected, what to do

    An attacker can achieve remote code execution (RCE) due to incorrect data validation in the Service Appliance component of Mitel MiVoice Connect, affecting versions up to 19.2 SP3, including models SA 100, SA 400, and Virtual SA. This vulnerability is actively exploited in ransomware campaigns, necessitating immediate action. Organizations should urgently update to version 22.20.2300.0 to mitigate the risk.

    The vulnerability is being actively exploited; treat it as a priority. CISA lists it as used in ransomware campaigns. The available sources name no fixed version. Check the vendor guidance in the references below. Immediate actions, mitigation and detection rules are in the runbook below.

    Affected
    • Mitel MiVoice Connect lte *..22.20.2300.0

    Not sure whether and how you are affected? Ask a question about this vulnerability

    Metrics

    9.8

    Priority

    XIEM Effective CVSS: highest available CVSS rating from NVD and vendor data.

    Source: NVD, CVSS v3

    9.8

    CVSS v3

    Severity Critical on the scale from 0 to 10.

    Source: CVE.org

    55.2 %

    EPSS score

    High — model estimates ≥ 50% chance of real-world exploitation within 30 days.

    Source: FIRST EPSS, percentile 99.03

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    Severity
    Critical
    Priority (0–325)

    The priority score is a consolidated metric that condenses several individual signals into a single, action-guiding ranking: technical severity (CVSS), exploitation likelihood (EPSS), known-exploited status (KEV) and the context of the affected asset. The aim is to answer the only truly important question in vulnerability management: what first?

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    253.20 Methodology
    Exploit maturity

    An exploit is code or a technique that specifically uses a concrete vulnerability to force unintended behaviour — such as executing code or escalating privileges. It is the tool that turns a theoretical flaw into a practical attack.

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    actively exploited
    XIEM Effective CVSS

    XIEM® is the tiered managed-security operating model from NEOSEC and a registered trademark of NEOSEC GmbH. It extends classic SIEM — the central collection, normalisation and correlation of security-relevant events — with endpoint forensics, network visibility and deception technology, and consolidates them into three building tiers: Sentry, Orchestrate and Command.

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    9.8 Methodology
    CVSS v3

    CVSS is the globally established, open standard for assessing the technical severity of a vulnerability on a scale from 0 to 10. It describes how easily a flaw can be exploited and what damage it can cause — but not how likely its actual exploitation is. CVSS and the complementary EPSS deliberately answer different questions.

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    9.8
    EPSS score

    The EPSS score is the absolute model output for an individual vulnerability: the estimated probability of real-world exploitation within the next 30 days, expressed as a value between 0 and 1 (i.e. 0 % to 100 %). A score of 0.42 means „the model estimates a 42 % chance of real-world exploitation within 30 days“.

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    55.2 %
    High — model estimates ≥ 50% chance of real-world exploitation within 30 days.
    EPSS percentile

    The EPSS percentile is the relative position of a vulnerability within all EPSS-scored CVEs, expressed as a value between 0 and 1. A percentile of 0.90 means „this CVE has a higher EPSS score than 90 % of all other scored CVEs“. Unlike the EPSS score, it is not a probability — but a positioning within a ranking.

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    99.03
    Critical — this CVE ranks in the top fifth of all CVEs scored today (rank ≥ 80%).
    KEV status

    The KEV catalogue is a list maintained by the US authority CISA of vulnerabilities for which active exploitation in the wild has been confirmed. It answers not the question „how severe?“ but „is it already being attacked?“ — thereby sharply prioritising patching.

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    Actively exploited
    Published
    In CISA KEV since

    The KEV catalogue is a list maintained by the US authority CISA of vulnerabilities for which active exploitation in the wild has been confirmed. It answers not the question „how severe?“ but „is it already being attacked?“ — thereby sharply prioritising patching.

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    Response and mitigation

    Why act now?

    Prioritisation rationale

    This flaw is reachable over the network without authentication or user interaction and gives full code execution on an appliance that is frequently internet-facing. That appliance sits outside EDR coverage and is rarely monitored, which makes it an ideal quiet foothold. CISA flags known use in ransomware campaigns, and its exploitation likelihood is among the highest of any CVE. Treat internet-exposed Service Appliances as a P1 emergency that includes a compromise assessment. Internal-only instances should be closed with high priority in the regular patch cycle.

    1. Runbook step 1

      Immediate response (0-24 h)

      • Inventory: Identify every Mitel MiVoice Connect Service Appliance (SA 100, SA 400, Virtual SA) and record its software version. Per NVD, releases through 19.2 SP3 are affected.
      • Apply the fix or remediation script: A patch is available from the vendor — look up the exact version in the Mitel advisory. Mitel also published a remediation script for affected releases; confirm in the advisory that it applies to your release.
      • Remove internet exposure now: Block inbound internet access to the appliance web interface (typically 80/443) at the perimeter firewall. Restrict access to VPN or an allowlist of internal admin subnets.
      • Hunt for compromise before trusting the box again: Public reporting describes these appliances being used as the initial foothold for ransomware intrusions, followed by lateral movement into the Windows estate. Preserve appliance logs and check for reverse shells, unexpected files in web directories and new cron entries.
      • Rotate credentials: If compromise is suspected, rotate all credentials stored on or used by the appliance: local admin accounts, SSH keys, and AD/LDAP bind and service accounts.
    2. Runbook step 2

      Mitigation layers

      • Network segmentation: Place Service Appliances in a dedicated voice/DMZ segment. Enforce default-deny egress so appliances can reach only the required SIP/RTP peers and update servers. This kills most reverse-shell callbacks at the firewall.
      • East-west control: Block traffic from the voice segment to server and client networks unless it is required. This applies especially to SMB (445), RDP (3389), WinRM (5985/5986) and LDAP/Kerberos to domain controllers.
      • WAF/IPS: Alert on or drop HTTP requests to the appliance that contain URL-encoded CR/LF (%0d, %0a) or embedded URLs in query parameters. Public analyses point to /scripts/vtest.php as the attack surface. If you don't need that path, deny it at a reverse proxy.
      • Hardening and access control: Allow admin access only from MFA-protected jump hosts and disable unused services. You can't run EDR on the appliance, so compensate with network monitoring.
      • Lifecycle: Confirm your MiVoice Connect release is still supported. If it isn't, schedule migration per Mitel's roadmap.
    3. Runbook step 3

      Detection rules

      • Appliance or reverse-proxy web logs: Look for hits on vtest.php or CR/LF sequences in the query string, e.g. in SPL: index=proxy dest=<SA-IP> (uri_path="*vtest.php*" OR uri_query="*%0d*" OR uri_query="*%0a*").
      • Zeek/Suricata egress: Flag any new outbound TCP session from appliance IPs to external hosts on unusual ports. Also flag TLS sessions without SNI, which match an openssl s_client reverse shell. Sigma shape: src_ip in voice_appliances AND dst_ip not in allowlist AND direction=outbound.
      • Process artefacts on the appliance (shell history/syslog, where available): Watch for mkfifo, FIFO files in /tmp/, openssl s_client, nc or bash -i spawned by the web-server user. Treat wget/curl downloads by the web-server process the same way.
      • Lateral movement into Windows: Watch for logons sourced from voice/appliance IPs: Event ID 4624 (logon type 3/10) and 4625. Also check Event ID 4769 (Kerberos service-ticket requests) from the voice segment and Sysmon EID 3 on servers with a voice-VLAN source. KQL: SecurityEvent | where EventID in (4624,4625) and IpAddress in (voice_ips).
      • Ransomware precursors: On hosts that recently received connections from the voice segment, correlate exfiltration tooling (e.g. rclone, FileZilla) and new service installs (Event ID 7045).

    Detection rules

    No NEOSEC detection rule is available for this vulnerability yet.

    Classification under NIS2 and CRA

    Rule-based classification from exploitation status and severity. It does not replace a case-by-case assessment.

    NIS2

    NIS2 is EU Directive (EU) 2022/2555 to raise the level of cybersecurity across the Union. It substantially broadens obligations compared with the first NIS directive: more sectors, mandatory risk management, staged reporting duties and personal accountability of senior management.

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    Actively exploited: treat the vulnerability as a priority in vulnerability handling under Art. 21(2)(e) NIS2. If it is exploited in your environment, check the reporting obligation under Art. 23 (early warning within 24 hours).
    CRA

    The CRA is EU Regulation (EU) 2024/2847 setting horizontal cybersecurity requirements for „products with digital elements“ — from industrial controllers and software to connected consumer devices. For the first time manufacturers must ensure security across the entire product lifecycle, handle vulnerabilities and provide security updates.

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    Since 11.09.2026, manufacturers of affected products with digital elements must report actively exploited vulnerabilities under Art. 14 CRA, with an early warning within 24 hours via ENISA's single reporting platform.
    ISO/IEC 27001

    ISO/IEC 27001 is the internationally leading standard for an information security management system (ISMS). It describes a risk-based, process-oriented framework to systematically plan, implement, review and improve information security.

    Read in glossary
    Control A.8.8, management of technical vulnerabilities: assess relevance to your systems, plan remediation and keep evidence.

    Description

    The Service Appliance component in Mitel MiVoice Connect through 19.2 SP3 allows remote code execution because of incorrect data validation. The Service Appliances are SA 100, SA 400, and Virtual SA.

    Source: cvelistv5, CISA KEV Catalog, NVD (NIST), CVE.org (MITRE)

    Affected products

    The following versions are affected. Older releases of the same product line are also vulnerable unless stated otherwise.

    Affected products
    Affected versionsFixed in
    mitelmivoice_connect
    • ≤ 22.20.2300.0
    • —

    Vendors and products

    Public exploit references

    Publicly reported proof-of-concepts, exploit modules and detection templates for this vulnerability. NEOSEC links to the original sources only and does not provide any exploit code.

    Public exploit references
    CISA KEV CatalogCISA Known Exploited Vulnerability (opens in a new tab)cisa.govactively exploited

    References & sources

    • mitel.comsupport/security-advisories/mitel-product-security-advisory-22-…x_refsource_CONFIRM
    • cisa.govknown-exploited-vulnerabilities-catalog?field_cve=CVE-2022-29499government-resource

    Changes to this CVE

    Who changed this CVE and when: NVD (analysis, affected products, CVSS), the CVE publisher (CNA) and additional providers such as CISA (ADP).

    1. Record modifiedCISA ADP

      CISA assessment (SSVC): exploitation: active, automatable: yes

      Show the original change
      Individual changes of this event as published by NVD
      TypeActionBeforeAfter
      SSVC assessmentchanged
      {"id":"CVE-2022-29499","role":"CISA Coordinator","options":[{"exploitation":"active"},{"automatable":"yes"},{"technicalImpact":"total"}],"version":"2.0.3","timestamp":"2025-01-29T16:10:59.913484Z"}
      {"id":"CVE-2022-29499","role":"CISA Coordinator","options":[{"exploitation":"active"},{"automatable":"yes"},{"technicalImpact":"total"}],"version":"2.0.3","timestamp":"2022-06-27T00:00:00+00:00"}

      Source identifier: 134c704f-9b21-4f2e-91b3-4a467353bcc0

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