Cisco IP Phone 6821 Firmware: Cross-site Scripting (CVE-2019-16008)
Published Sources: CVE.org
What is affected, what to do
A vulnerability in the web-based GUI of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based interface of an affected system. The vulnerability is due to insufficient validation of user-supplied input by the web-based GUI of an affected system.
Update Cisco IP Phone 6841 Firmware to version 11.3\(1\), Cisco IP Phone 6851 Firmware to version 11.3\(1\), Cisco IP Phone 6825 Firmware to version 11.3\(1\).
- Affected
- Cisco IP Phone 6841 Firmware
lt *..11.3\(1\) - Cisco IP Phone 6851 Firmware
lt *..11.3\(1\) - Cisco IP Phone 6825 Firmware
lt *..11.3\(1\) - Cisco IP Phone 6861 Firmware
lt *..11.3\(1\) - Cisco IP Phone 6871 Firmware
lt *..11.3\(1\) - Cisco IP Phone 6821 Firmware
lt *..11.3\(1\) - Cisco IP Phone 7811 Firmware 11.0(4)SR2
lt *..11.3\(1\) - Cisco IP Phone 7821 Firmware 10.3(1)SR4B
lt *..11.3\(1\) - Cisco IP Phone 7832 Firmware
lt *..11.3\(1\) - Cisco IP Phone 7841 Firmware 10.3(1)SR4B
lt *..11.3\(1\) - Cisco IP Phone 7861 Firmware 9.3(4)SR3
lt *..11.3\(1\) - Cisco IP Phone 8811 Firmware 10.3(1)SR4B
lt *..11.3\(1\) - Cisco IP Phone 8831 Firmware
lt *..11.3\(1\) - Cisco IP Phone 8832 Firmware
lt *..11.3\(1\) - Cisco IP Phone 8841 Firmware 9.3(4)SR3
lt *..11.3\(1\) - Cisco IP Phone 8845 Firmware 11.0(4)SR2
lt *..11.3\(1\) - Cisco IP Phone 8851 Firmware 11.0(4)SR2
lt *..11.3\(1\) - Cisco IP Phone 8861 Firmware 11.0(4)SR2
lt *..11.3\(1\) - Cisco IP Phone 8865 Firmware 9.3(4)SR3
lt *..11.3\(1\)
- Cisco IP Phone 6841 Firmware
- Fixed in
- Cisco IP Phone 6841 Firmware
11.3\(1\) - Cisco IP Phone 6851 Firmware
11.3\(1\) - Cisco IP Phone 6825 Firmware
11.3\(1\) - Cisco IP Phone 6861 Firmware
11.3\(1\) - Cisco IP Phone 6871 Firmware
11.3\(1\) - Cisco IP Phone 6821 Firmware
11.3\(1\) - Cisco IP Phone 7811 Firmware 11.0(4)SR2
11.3\(1\) - Cisco IP Phone 7821 Firmware 10.3(1)SR4B
11.3\(1\) - Cisco IP Phone 7832 Firmware
11.3\(1\) - Cisco IP Phone 7841 Firmware 10.3(1)SR4B
11.3\(1\) - Cisco IP Phone 7861 Firmware 9.3(4)SR3
11.3\(1\) - Cisco IP Phone 8811 Firmware 10.3(1)SR4B
11.3\(1\) - Cisco IP Phone 8831 Firmware
11.3\(1\) - Cisco IP Phone 8832 Firmware
11.3\(1\) - Cisco IP Phone 8841 Firmware 9.3(4)SR3
11.3\(1\) - Cisco IP Phone 8845 Firmware 11.0(4)SR2
11.3\(1\) - Cisco IP Phone 8851 Firmware 11.0(4)SR2
11.3\(1\) - Cisco IP Phone 8861 Firmware 11.0(4)SR2
11.3\(1\) - Cisco IP Phone 8865 Firmware 9.3(4)SR3
11.3\(1\)
- Cisco IP Phone 6841 Firmware
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Metrics
5.4
Priority
XIEM Effective CVSS: highest available CVSS rating from NVD and vendor data.
Source: NVD, CVSS v3
5.4
CVSS v3
Severity Medium on the scale from 0 to 10.
Source: CVE.org
0.6 %
EPSS score
Low — model estimates < 1% exploitation likelihood.
Source: FIRST EPSS, percentile 50.3
Show all metrics
- Severity
- Medium
Priority (0–325)
The priority score is a consolidated metric that condenses several individual signals into a single, action-guiding ranking: technical severity (CVSS), exploitation likelihood (EPSS), known-exploited status (KEV) and the context of the affected asset. The aim is to answer the only truly important question in vulnerability management: what first?
Read in glossary- 47.27 Methodology
Exploit maturity
An exploit is code or a technique that specifically uses a concrete vulnerability to force unintended behaviour — such as executing code or escalating privileges. It is the tool that turns a theoretical flaw into a practical attack.
Read in glossary- no public PoC known
XIEM Effective CVSS
XIEM® is the tiered managed-security operating model from NEOSEC and a registered trademark of NEOSEC GmbH. It extends classic SIEM — the central collection, normalisation and correlation of security-relevant events — with endpoint forensics, network visibility and deception technology, and consolidates them into three building tiers: Sentry, Orchestrate and Command.
Read in glossary- 5.4 Methodology
CVSS v3
CVSS is the globally established, open standard for assessing the technical severity of a vulnerability on a scale from 0 to 10. It describes how easily a flaw can be exploited and what damage it can cause — but not how likely its actual exploitation is. CVSS and the complementary EPSS deliberately answer different questions.
Read in glossary- 5.4
EPSS score
The EPSS score is the absolute model output for an individual vulnerability: the estimated probability of real-world exploitation within the next 30 days, expressed as a value between 0 and 1 (i.e. 0 % to 100 %). A score of 0.42 means „the model estimates a 42 % chance of real-world exploitation within 30 days“.
Read in glossary- 0.6 %
- Low — model estimates < 1% exploitation likelihood.
EPSS percentile
The EPSS percentile is the relative position of a vulnerability within all EPSS-scored CVEs, expressed as a value between 0 and 1. A percentile of 0.90 means „this CVE has a higher EPSS score than 90 % of all other scored CVEs“. Unlike the EPSS score, it is not a probability — but a positioning within a ranking.
Read in glossary- 50.3
- High — this CVE ranks above the median of all CVEs scored today (rank ≥ 36%).
KEV status
The KEV catalogue is a list maintained by the US authority CISA of vulnerabilities for which active exploitation in the wild has been confirmed. It answers not the question „how severe?“ but „is it already being attacked?“ — thereby sharply prioritising patching.
Read in glossary- —
- Published
- CISA assessment (SSVC)
- Exploitation: none known · not automatable · Technical impact: partial
- Source: CISA Vulnrichment, as of 15 November 2024
CWE
CWE is a catalogue of typical weakness types in software and hardware — such as flawed input validation, unsafe memory handling or poor authentication. Where a CVE names a concrete vulnerability in a concrete product, a CWE describes the underlying class of defect.
Read in glossary- CWE-79
Detection rules
No NEOSEC detection rule is available for this vulnerability yet.
Classification under NIS2 and CRA
Rule-based classification from exploitation status and severity. It does not replace a case-by-case assessment.
NIS2
NIS2 is EU Directive (EU) 2022/2555 to raise the level of cybersecurity across the Union. It substantially broadens obligations compared with the first NIS directive: more sectors, mandatory risk management, staged reporting duties and personal accountability of senior management.
Read in glossary- Handle the vulnerability in regular vulnerability handling under Art. 21(2)(e) NIS2.
CRA
The CRA is EU Regulation (EU) 2024/2847 setting horizontal cybersecurity requirements for „products with digital elements“ — from industrial controllers and software to connected consumer devices. For the first time manufacturers must ensure security across the entire product lifecycle, handle vulnerabilities and provide security updates.
Read in glossary- From 11.12.2027, Annex I Part II CRA requires manufacturers of affected products with digital elements to handle vulnerabilities without delay and provide security updates.
ISO/IEC 27001
ISO/IEC 27001 is the internationally leading standard for an information security management system (ISMS). It describes a risk-based, process-oriented framework to systematically plan, implement, review and improve information security.
Read in glossary- Control A.8.8, management of technical vulnerabilities: assess relevance to your systems, plan remediation and keep evidence.
Description
A vulnerability in the web-based GUI of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based interface of an affected system. The vulnerability is due to insufficient validation of user-supplied input by the web-based GUI of an affected system. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.
Source: NVD (NIST), cvelistv5
Vendors and products
- Cisco IP Phone 6825 Firmware
- Cisco IP Phone 6841 Firmware
- Cisco IP Phone 6851 Firmware
- Cisco IP Phone 6861 Firmware
- Cisco IP Phone 6871 Firmware
- Cisco Cisco IP Phone 7811 Firmware 10.3(1)SR4B
- Cisco Cisco IP Phone 7821 Firmware 10.3(1)SR4B
- Cisco IP Phone 7832 Firmware
- Cisco Cisco IP Phone 7841 Firmware 11.0(4)SR2
- Cisco Cisco IP Phone 7861 Firmware 9.3(4)SR3
- Cisco Cisco IP Phone 8811 Firmware 10.3(1)SR4B
- Cisco IP Phone 8831 Firmware
Affected operating systems
| Other | cisco | ip_phone_6821_firmware | — |
| Other | cisco | ip_phone_6825_firmware | — |
| Other | cisco | ip_phone_6841_firmware | — |
| Other | cisco | ip_phone_6851_firmware | — |
| Other | cisco | ip_phone_6861_firmware | — |
| Other | cisco | ip_phone_6871_firmware | — |
| Other | cisco | ip_phone_7811_firmware | — |
| Other | cisco | ip_phone_7821_firmware | — |
| Other | cisco | ip_phone_7832_firmware | — |
| Other | cisco | ip_phone_7841_firmware | — |
| Other | cisco | ip_phone_7861_firmware | — |
| Other | cisco | ip_phone_8811_firmware | — |
| Other | cisco | ip_phone_8831_firmware | — |
| Other | cisco | ip_phone_8832_firmware | — |
| Other | cisco | ip_phone_8841_firmware | — |
| Other | cisco | ip_phone_8845_firmware | — |
| Other | cisco | ip_phone_8851_firmware | — |
| Other | cisco | ip_phone_8861_firmware | — |
| Other | cisco | ip_phone_8865_firmware | — |
Weakness classes (CWE)
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Base
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
Entry at MITRE CWE-79
References & sources
- tools.cisco.com20200108 Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Cross-Site Scripting VulnerabilityVendor advisory, x_refsource_CISCO, Vendor advisory
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<a href="https://intel.neosec.eu/en/cve/CVE-2019-16008"><img src="https://intel.neosec.eu/badge/cve/CVE-2019-16008.svg?lang=en" alt="CVE-2019-16008 – NEOSEC Intel" height="20"></a>