Scammers Impersonating CSA, the SPF, and the MHA
Published Sources: SingCERT
What is affected, what to do
The Singapore Cyber Emergency Response Team (SingCERT) is aware of scammers impersonating government officers to deceive members of public. The Singapore Cyber Emergency Response Team (SingCERT) is aware of scammers impersonating officers from the Cyber Security Agency of Singapore (CSA), the Singapore Police Force (SPF) and the Ministry of Home Affairs (MHA).
The available sources name no fixed version. Check the vendor guidance in the references below.
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Metrics
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Priority
No value is available for this vulnerability.
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CVSS v3
No value is available for this vulnerability.
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EPSS score
No value is available for this vulnerability.
Show all metrics
- Severity
- Not rated
Priority (0–325)
The priority score is a consolidated metric that condenses several individual signals into a single, action-guiding ranking: technical severity (CVSS), exploitation likelihood (EPSS), known-exploited status (KEV) and the context of the affected asset. The aim is to answer the only truly important question in vulnerability management: what first?
Read in glossary- 13.05 Methodology
Exploit maturity
An exploit is code or a technique that specifically uses a concrete vulnerability to force unintended behaviour — such as executing code or escalating privileges. It is the tool that turns a theoretical flaw into a practical attack.
Read in glossary- no public PoC known
KEV status
The KEV catalogue is a list maintained by the US authority CISA of vulnerabilities for which active exploitation in the wild has been confirmed. It answers not the question „how severe?“ but „is it already being attacked?“ — thereby sharply prioritising patching.
Read in glossary- —
- Published
Classification under NIS2 and CRA
Rule-based classification from exploitation status and severity. It does not replace a case-by-case assessment.
NIS2
NIS2 is EU Directive (EU) 2022/2555 to raise the level of cybersecurity across the Union. It substantially broadens obligations compared with the first NIS directive: more sectors, mandatory risk management, staged reporting duties and personal accountability of senior management.
Read in glossary- Handle the vulnerability in regular vulnerability handling under Art. 21(2)(e) NIS2.
CRA
The CRA is EU Regulation (EU) 2024/2847 setting horizontal cybersecurity requirements for „products with digital elements“ — from industrial controllers and software to connected consumer devices. For the first time manufacturers must ensure security across the entire product lifecycle, handle vulnerabilities and provide security updates.
Read in glossary- From 11.12.2027, Annex I Part II CRA requires manufacturers of affected products with digital elements to handle vulnerabilities without delay and provide security updates.
ISO/IEC 27001
ISO/IEC 27001 is the internationally leading standard for an information security management system (ISMS). It describes a risk-based, process-oriented framework to systematically plan, implement, review and improve information security.
Read in glossary- Control A.8.8, management of technical vulnerabilities: assess relevance to your systems, plan remediation and keep evidence.
Description
The Singapore Cyber Emergency Response Team (SingCERT) is aware of scammers impersonating government officers to deceive members of public. The Singapore Cyber Emergency Response Team (SingCERT) is aware of scammers impersonating officers from the Cyber Security Agency of Singapore (CSA), the Singapore Police Force (SPF) and the Ministry of Home Affairs (MHA). These scammers issue a fake criminal investigation notice to deceive members of public that they are involved in a cyber-infiltration operation and data seizure. The scammers would then pressure potential victims to respond to the fake criminal investigation notice within 48 hours to avoid the possibility of criminal charges. Members of the public are advised to stay vigilant and not follow any instructions given by these scammers. Government officials will not ask you to: Transfer money to bank accounts, or mobile numbers linked to bank accounts; Divulge your banking, SingPass or CPF related information; Click on links that lead to bank websites asking for your banking information and; Install software or apps outside of official app stores or change your phone/device settings. Always verify the authenticity of officers claiming to represent any government agency. This can be done by contacting the agency or agencies through official channels (e.g. the contact number or email addresses listed on the agency's official website). When in doubt, seek advice from your family and friends or contact the ScamShield helpline at 1799. You may wish to email SingCERT at singcert@csa.gov.sg for verification or report the incident to SingCERT at https://go.gov.sg/singcert-incident-reporting-form . If you have fallen victim to a scam or incurred any monetary losses, please lodge a police report at any neighbourhood police post or online at https://eservices1.police.gov.sg/phub/eservices/landingpage/police-report . If you wish to provide any information related to such scams, you may call the police hotline at 1800-2550-0000 or online at https://www.police.gov.sg/i-witness . Sample of Fraudulent Letter:
Source: CSA/SingCERT